Full Time

Other

No

What will it take to be successful in this role? In addition to a bachelor’s degree or equivalent years of insurance industry training experience and a minimum of two years instructional design/implementation of adult learning programs, the ideal candidate will possess: · Exposure to a variety of training methods including instructor-led ad web-based · Five or more years experience handling personal line home claims · Excellent written and interpersonal skills · Knowledge and familiarity with business-specific processes and systems · The ability to build resource networks and maintain strong relationships

Ameriprise Auto & Home Insurance is currently seeking a Corporate Trainer in Phoenix, AZ. In this role, you will work with claims leaders to identify skill or knowledge gaps and develop/facilitate training solutions. Your key focus will be the creation and facilitation of technical training specific to coverage analysis, investigation and settlement of homeowner claims.

Key training responsibilities will include:

· System training related to design/development/implementation and delivery to ensure employee success

· Coordination of all aspects of training including researching subject matter & preparing materials

· Building strong partnerships between business units & HR to create an all encompassing network of training

In the auditing capacity, your role will be to complete quality audits to measure indemnity and expense on the home line of business.