Corporate Home Claims Trainer
Location: Phoenix, AZ
Company: Ameriprise Auto & Home Insurance
rachel.m.juley at ampf dot com
What will it take to be successful in this role? In addition to a bachelorís degree or equivalent years of insurance industry training experience and a minimum of two years instructional design/implementation of adult learning programs, the ideal candidate will possess: ∑ Exposure to a variety of training methods including instructor-led ad web-based ∑ Five or more years experience handling personal line home claims ∑ Excellent written and interpersonal skills ∑ Knowledge and familiarity with business-specific processes and systems ∑ The ability to build resource networks and maintain strong relationships
Ameriprise Auto & Home Insurance is currently seeking a Corporate Trainer in Phoenix, AZ. In this role, you will work with claims leaders to identify skill or knowledge gaps and develop/facilitate training solutions. Your key focus will be the creation and facilitation of technical training specific to coverage analysis, investigation and settlement of homeowner claims.
Key training responsibilities will include:
∑ System training related to design/development/implementation and delivery to ensure employee success
∑ Coordination of all aspects of training including researching subject matter & preparing materials
∑ Building strong partnerships between business units & HR to create an all encompassing network of training
In the auditing capacity, your role will be to complete quality audits to measure indemnity and expense on the home line of business.