Outside Property Adjuster
Location: Midland, MI
Company: The Hanover & Citizens Insurance Group
5/18/2013
 
Company Website:
 
Job Listing:
 
Contact E-Mail:
 
cmakela at hanover dot com
Employment Status:
 
Full Time
Position Type:
 
Staff Adjuster
Managerial Position:
 
No
Required Experience:
 
Candidates should have 3-5+ years of estimating experience, as an adjuster or in restoration/contracting services
Required Education:
 
High school diploma/GED required. Bachelor's degree with professional designations preferred.
Position Requirements:
 
- Ability to write damage estimates to structures, evaluate the amount of loss to personal property and business interruption losses. - Communication, analytical, investigative and negotiation skills are essential. - Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner. - Ability to formulate sound expense, indemnity, and business judgment while supporting loss evaluations and presenting them effectively. - High school diploma/GED required. Bachelor's degree with professional designations preferred. - Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits. - Candidates should have 3-5+ years of estimating experience, as an adjuster or in restoration/contracting services - In depth knowledge of both commercial and residential structures. - Must be experienced in the use of computers including efficient keyboarding skills and working knowledge of Windows, Microsoft Word, Microsoft Outlook, Xactimate and Excel. - A company car is provided and a valid state driver's license and clear MVR are necessary for employment. Physical demands & work environment: - Ability to use a personal computer and other standard office equipment - Ability to travel as necessary - Ability to sit and/or stand for extended periods - Ability to operate a motor vehicle 4-5 hours per day and to get in and out of the vehicle numerous times during the day - Ability to load and unload equipment and supplies weighing up to 30 pounds from a motor vehicle as needed to perform field work - Ability to bend, walk, and climb for several consecutive hours while inspecting damaged buildings, often with utilities turned off or inoperable - Ability to use a ladder safely to get onto a roof
Job Details:
 
The outside property adjuster is responsible for handling property claims requiring field investigations and/or inspections. They must establish rapport with our insureds and maintain relationships with our agents, underwriters, contractors, restoration vendors, and experts. They are expected to know their territory, including the geography; regulations and the law as pertains to property claims; state and local public safety and regulatory agencies and officials; the insurance and legal climate; and public adjusters. The ideal candidate will reside in the Nashville, TN area and work out of their home.

Responsibilities/Essential Functions:

- Investigate, evaluate, negotiate, and resolve homeowners and commercial property losses that require field handling due to severity, complexity or fraud issues.

- Position requires extensive face-to-face interaction with insureds, agents, preferred contractors/vendors, public adjusters and experts.

- Must have valid drivers license.

- Handle business interruption (BI) features in conjunction with BI specialists.

- Identifies possibly suspicious claims

- May be responsible for all aspects of each claim, including informal hearings, arbitrations, and claims litigation and maintaining a high level of productivity, confidentiality and customer service.

- Implement and coordinate the most effective management techniques to mitigate loss and expense payments.

- Settlement and reserving authority levels are moderate

- Required to have and maintain sufficient home-based internet connection.
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