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Testimonials

These are a few of the many letters we have received about our publications. For advertising information, please call Phil Imbrenda, Executive Vice President at 800-466-9267.
I love talking to people about this business and I feel that Claims Pages helps people, it is more than the ads and advertising, it is about relationships and networking and sometimes people do not understand that; I explain that to them. This economy has knocked people for a loop and start up businesses are taking it the worst and they are the ones that need you guys the most - you guys at Claims Pages work very hard to support and promote these businesses and so it is so much more than the actual ad itself. I appreciate Claims Pages!
Cathy H. CEO / CJ Hester, Inc.
Thank you for the Claims Pages directories. I keep them in a library for a resource for local area contacts. I am part of a Risk Management team and use the books to locate vendors local to our accounts for services.
Paulette C. Risk Mgmt / Compass USA
Thank you for both the PA & NJ Claims Pages directories I received. This is the easiest way to find contractors and other experts for claims I handle for my insurance company clients.
John D. Ind Adj
Thank you for the Claims Pages directories you sent me. It's a great resource, I mostly use the yellow pages to help find vendors in the area!
Steve S. / CMR Group, LLC
I am passing along my sincere appreciation for your publication! I frequently use the directory, the ICD-9-CM codes, Statute of Limitations chart, depreciation table, and on and on... Again, many thanks for all you do!
Jay M. Fld Clms Superintendent / Cincinnati Financial Corp
The Claims Pages directory has been beneficial for us as an auto damage appraisal firm. There is contact information and lists of current adjusting companies and key decision makers in the industry. I even feel the body shops should advertise here as well as it would benefit them!
Ben K. Dir / SCA Appraisal
I utilize the various forms that you provide on claimspages.com. I supervise auto and property files so some of the construction and depreciation information is useful in my day to day.
Ken B. Liab Supv / CCMSI
The entire Claims Pages website is awesome! I have logged in over the years & I am amazed how it has developed into a very useful tool for adjusters!
Glenn F. Adjuster / Gallagher Bassett
I received The Claims Pages and very quickly after my request! I use the directory to locate contractors, engineers, etc for referrals to our clients here and to locate other adjusters that I have worked with over the years.
Jan B., PCLA, FCLA, Claims Supervisor / Gallagher Bassett
I received The Claims Pages and Thank you very much! I haven't had time to read it from cover to cover, but what I did review I found the material to be very relevant and was able to easily access the information I was searching for.
Once again, thank you very much. I rely on various resources to get the most current and accurate information available and The Claims Pages seems to be "all inclusive."
Dana T. / Adjuster
I am new to Firemans Fund but not new to claims as I have been handling them for 18 years but I have never run across The Claims Pages publication until today when a coworker received her copy of the 2011-2012 Georgia edition. I was very impressed. It is a great compilation of information. I handle New York and New Jersey now as well as some Georgia and Alabama. Please put me on your list of publications for these states. Thank you!
Deb G. Workers Comp Claims Adjuster / Fireman's Fund Insurance Co
Thank you for The Claims Pages! I've been using it for many years as a resource for the expansive resources, contacts, etc.
Dawn F. Asst Claims Mgr / Statewide Claims Svc
The Claims Pages publication has proved to be quite a useful resource for me and my team! At this time I would like to secure 7 more copies of Michigan if possible. Thank you for your work!
Ben C. Claims Mgr / Michigan Insurance Co
I was recently introduced to The Claims Pages and have found it most informative to say the least. As a part time insurance adjuster my time for research for my profession is in limited quantity & CP makes it easier and less time consuming. Thank you!
David E. Independent Adjuster
I received my copy of The Claims Pages of Missouri & thank you! I use my book to look up phone numbers and addresses for law enforcement by county, arbitration info, statutes of limitations, personal property depreciation table, and other various useful information. If you would please mail me another copy, I would like to share with the adjuster that also works that state. I have told her how helpful it is for information & she would like to have one.
Mary J. Adj
I have been a big fan of The Claims Pages for many years and still continue to use the hard copy publication. However, in these days of Internet magic, I can get everything I need online since your website is outstanding and easy to maneuver through with so much helpful information. Keep up the great job and I hope potential new clients will discover our company while enjoying your website and publications!
Everett S. Adj & Appraiser / Everett Smith & Assoc.
Claimspages.com is a great resource. I would like to say that the multi-state lookup capability is beneficial to someone like me who is licensed in multiple states and has the potential to handle claims in a regional territory. The drop downs allow one to narrow down their search and be more city/state specific. As I identify my future career path and the line of insurance claim handling I may pursue, I'm sure it will be even more helpful. It is also of great value that it is accessible 24/7 from any location which is great for so many of us adjusters work after 5pm anyway. I find that I still like the hard copy of the directory, if anything it can help me identify what links I may choose to make my "favorites" in the future.
Deborah H. AIC
I am a processor with Allstate and I work with our personal lines adjusters. I do a lot of the leg work for them like obtaining police reports and getting information on other insurance carriers among a multitude of other things. I use The Claims Pages directories frequently for police dept numbers and other carrier information. I find it very helpful and time saving and it gives me just what I need as opposed to using the internet and deciphering a web page. Thank-you!!
Debbie Z. Claims Processing Specialist / Allstate
The Claims Pages directories contain a lot of information. I travel in various states and they are very beneficial when it comes to locating vendors such as contractors, independent adjusters, etc. I have also found the materials identification section and pricing to be a quick and handy reference. Thanks again!
Chris L. AIC, SCLA, AIS, General Adjuster / Harleysville Insurance Company
The Claims Pages... I LOVE IT... have been using it for several years!
Melissa S. Field Claims Coordinator / The Cincinnati Insurance Cos
I often use The Claims Pages directory for the pages with the terminology on them. I mostly use the information pages in the front as I find them very helpful in reviewing notes. Sometimes I will look up a claims adjuster to see where they may be working which is helpful to me as well.
Linda E. Workers' Comp Spec / Dunbar Armored
The Claims Pages is the ultimate in claims directories! It has so much useful information for the adjuster! I in particular like the careers section, the free calculator section, the payout info etc. that is online.
Billy A. Independent Adjuster
Just a brief note to sincerely thank you for The Claims Pages of The Carolinas. The layout is great and so very informative and useful in my business.
John C. Independent Adjuster
I wanted to thank you for sending the ClaimsPages directories. They are so useful and it is very convenient to have a multitude of information in one place! The Directories as well as your informative website are used on a regular basis at our office!
Amanda B. Manager, Corporate Claims/ Ameriprise Auto & Home Insurance
I can't sing the praises of The Claims Pages enough. I have found countless resources and tools within your company's publication. As a matter of fact, the entire Adjusting Staff of L. W. NORMAN & ASSOCIATES, INC. in Michigan and Ohio routinely refer to The Claims Pages for tips, forms and reference material daily. Please keep on doing what you are doing, because your publication is without equal.
Larry N. RPA, President/ L.W. Norman & Associates, Inc.
Thanks for sending me the update Claims Pages for 2011. I work for a non-profit insurance pool that serves school districts throughout the state of California. I use The Claim Pages when I am looking for experts on litigated cases. I also use it to locate fire & police departments throughout the state. I believe your guide would be a useful tool for all claims adjusters. Thanks again!
Ryan B. Property & Liability Adjuster/ SISC
As a surplus lines brokerage, I constantly refer to the agents and customers that call in for forms they need, suggestions of vendors and resource tools to assist in claims and everyday insurance handling. I like no matter where I am that if I need specific tools in adjustment I can rely on Claims Pages to have everything I need.
Kraig C. SIU Senior Claims Adjuster / Southern Insurance Underwriters
This is a great website!!! Many of the resources listed under "docs" will be helpful to my team.
Matt S. Team Leader / Selective Insurance Company of America
The Claims Pages directory is a fantastic resource and has become my go-to guide for easy retrieval of phone numbers and contact information. The lists of governmental agency contact numbers (police, fire, hospitals, vital records, etc...) are extremely helpful and very useful. When training new adjusters, I've handed them the book and told them that it'll become their best resource - and directed them to the online site for additional information.
I appreciate the online availablity of professional, useful form letters, statement guidelines and state by state information with regard to laws.
The Claims Pages is and will continue to be a valuable resource in my claims handling operation.
Kelly M, SCLA, AIC Owner/Adjuster / Montague Adjusting Company LLC
Your directories are great!! I use them not only for vendor references and IA references but also for the wealth of information they contain. I have one very near my desk that I touch in one way or another very often. I also see them on other adjuster's desks when I am visiting offices. I appreciate all the work you guys do and the customer service you provide. Keep up the great work!!!!
Cathy H. CEO / CJ Hester Inc.
Thank you for the work you do at The Claims Pages that makes our lives easier as commercial claims adjusters.
I did a presentation yesterday to a group of 25 commercial claim adjusters showing them how to estimate damages by using The Claims Pages and they were amazed. They commented how simple it is, unlike the other programs we use where you have to know everything. Please keep up the good work.
Robert Y. Senior Claim Adjuster / American Family Insurance
I just wanted to compliment you on the upgrade on your website. It's great! Also, ClaimsPages has become an invaluable resource to my operation. Keep up the good work.
Marshall B. / Frontier Adjusters
Would it be possible for you to mail me a Florida Claims Pages Directory? I relied on your guides for years and although some information is online, the directories are wonderful to be able to place bookmarks in and I used them more frequently when I had a hard copy. Thanks ever so much!
Deborah T. / Independent Adjuster
The Claims Pages Directories, geared toward a claims representative's local jurisdiction(s), with helpful, useful information and the representative's name, company information, phone and fax numbers. When I first received a directory some years ago in mail, it was the first such publication of its kind - Adjusters Services Division, I like!
Richard K. / Krenn Claim Service
My company is a 3rd Party Administrator handling claims on a national level. The request for directories was prompted as a resource tool for my locating qualified adjusters, appraisers, and various vendors who are listed in the Claims Pages publications throughout the states. Our business being involved in insurance claims is a fussy one. People come and go, new companies emerge, old companies fade, people progress or become stagnant and being able to find someone who is current is very important to me, and to BCI. By having the information at ones fingertips makes life for an adjuster who is married to a desk easier. Being able to resource professionals who can assist us in an investigation, or being able to handle a clean up is more important today than ever. Our society is driven off the immediate need. The people we do work for, want it now as well. The faster a claim turns around, the happier the client is, as long as it is accurate and at a price point they can afford.
Your directories will afford me the opportunity to build a data base of qualified people who can work within the parameters we need, while it will also provide the desk staff here the same resources as mentioned above. Thank you for your prompt response to my request. It is much appreciated.
Rich M. / Bright Claim, Inc.
Thank you for the documents section on your web site. It is a great resource! I have walked out of my office on several occasions leaving what I needed behind & was simply able to go to your site to get it. Thanks again.
Bill C. / Frontier Adjusters
I had a nice chat with one of your representatives yesterday about your services at The Claims Pages. I mentioned to her that my instructor with AICPCU mentioned www.claimspages.com as a reference to students in the AIC33 class and wanted to let you know as well.
Carrie A. / ARM. Arrowhead General Insurance Agency, Inc.
Your publication is extremely helpful to us in expediting our claims investigations. You have a considerable amount of information for reference. Thank you for publishing a referral book such as this one. It is the best I've seen in my 40 years as an adjuster.
John T. / Claims Analyst. Chubb Services Corp.
As I handle claims in various states, I would like to obtain additional copies of The Claims Pages for New Jersey, Pennsylvania, Ohio, Michigan & New York. Thank you for making my job easier. I love it!!!
Cathlene K. / Merchant Insurance Group
I am a claims adjuster that has recently moved from NC to FL. While I was in NC I used your book quite frequently. Would it be possible for you to send me a copy of your FL directory? This is a GREAT book!
Barbara A. / Independent Adjuster
Please send me a copy of your Texas Claims Pages. I have seen it in other states and am amazed at the information in it!
Richard M. / Adjuster. Independent Claims Services
I just received my copy of The Claims Pages of Michigan... a fantastic book! The information inside is invaluable!!!
Janie S. / Property Claims Rep. AAA Michigan
I would like to receive copies of both your Michigan & Georgia Claims Pages. I would like to say I love the book, there is not a day that goes by that it is not used by someone in our unit.
Sherry S. / Geico
I just wanted to say that The Claims Pages has become one of my top reference books when adjusting claims and for obtaining other useful information that adorns its pages. I use it on a very regular basis. Keep up the good work & I look forward to receiving the latest edition.
Len B. / Arcadia Claims Service, Inc.
I wanted to thank you for taking the time to speak with me today. I wanted to email you and let you know how much I have enjoyed using your web site and will be sure to spread the good word for whoever doesn't know. I am looking forward to receiving my new copies.
Liz R. / Hanover Fire & Casualty Insurance Co.
Thanks so much for your Directory of Adjusters. It is most helpful to me and I use it frequently as we are in a position to assign some claims out to other Independent Adjusters from time to time. In fact, I have also found old friends by your directory that I had lost track of over the years. I've also used some of the adjuster's tools.
Sandy S. / AIC, RPA, Regional General Adjuster. York SLA
I have been in the industry for approximately 20 years and have always found your publication a tremendous resource. Thank you for all you do!
Scott H. / AIC, Claims Rep. The IMT Group
I refer to the book and web site on a regular basis. Your folks do such a terrific job and it has made my life as a claims adjuster easier just knowing where I can go and get the information I need without spending precious time searching for it. I have passed your information along to many other adjusters and restoration companies. Please express my great appreciation to everyone at The Claims Pages for the effort they put forth in creating such a wonderful resource for those of us out in the field. Keep up the great work!
Doug M. / Capitol Adjusters
I would greatly appreciate receiving 2 new books, one for my office & one for my city vehicle used for emergency response. I administer the GL, Property and Workers' Compensation insurance programs for the city and handle many issues internally. I have found The Claims Pages to be a valuable resource. The yellow page section helps me located qualified vendors. The pricing guide and KMC on Demand info are excellent for estimating insurable and replacement values. I can honestly say the book has saved me time and money and I use it on a weekly basis.
Steven G. / Risk Management Coordinator. City of North Port
First and foremost, I want to thank you for the copy of The Claims Pages. After review, I find this publication to be an extremely valuable tool and resource in our profession.
Dr. Jerry B. / Ph.D, Senior Adjuster and Chief Structural Engineer. Global Consulting, Inc
I wanted to take this opportunity to thank you for providing our adjusters and underwriters with such a useful and very informative guide. The Florida edition of The Claims Pages offers a comprehensive approach to our industry. One of our primary goals is to provide staff with useful tools to complete their job while providing excellent customer service to our policyholders and agents. Our commitment has paid off as we have recently announced opening business in 25 new states. Of course, this means that we are looking to you for assistance as we prepare to grow. We believe your directory is an essential tool that all insurance companies should provide their staff!
Michael S. / Claims Administration Manager. American Strategic Insurance
Thank you for the wonderful book! This is a one stop reference guide for all the information us adjusters need the most. It is very nice to need information and in most cases only turn to your book for help. I have used your yellow pages and have received the utmost excellent service from the vendors. Your pricing guide is a godsend. Thanks for this resource!
Chris C. / Senior Claims Adjuster. Allstate
Thank you for your courteous and professional help today. I very much appreciate your web and mail applications and use them often. Your free forms and statement guides have been invaluable to my adjusters and me in doing our jobs. Having access to such a wide range of current professional forms makes life so much easier in this business. I don't think a week goes by that we don't refer to you at least once.
Cheryle H. / Frontier Adjusters
I am very pleased with my edition of The Claims Pages. This is a very useful tool and I refer to it quite often and the information is not only useful but it's current. Keep up the good work! I am looking forward to the next edition.
Jim B. / Field Claims Superintendent. Cincinnati Insurance Co
I just wanted to let your company know how much I enjoy The Claims Pages directory. It is wonderful to have so much information in one book that assists me with my job on a daily basis. It sure makes my job easier because I do not have to search the world over to get the information I need. Thanks again for such a great tool.
William F. / Adjuster & Agent. Garfield Farm Mutual Insurance Association
Please send 5 current copies of The Claims Pages to my office. My unit finds this resource excellent and we appreciate your providing us this information.
Anna T. / Commercial Claims Adjuster. St. Paul Travelers Insurance
I find your Claims Pages of Missouri to be the very best resource in my 29 year career. It gives me the necessary information for assigning claims to Independent Claims Adjusters. You also give me the necessary property calculations to handle property claims.
Bill A. / Senior Adjuster. Broadspire, A Crawford Co.
From time to time a product comes out that makes one wonder, "why didn't I think of that", but mostly the reaction is consternation over strictly making money with some sort of fad or gadget. Useful products are then all the more valuable, and particularly when the impact an entire industry. Such is The Claims Pages of Florida, a tome that I intend to place right up against my desk manual and refer to often. Good luck in the future.
George C. / Florida Adjuster
Thank You for the copy of "The Claims Pages". I received the book on Saturday, and have pretty much been reading it a good portion of the weekend. The layout is excellent, and the information timely and well organized. I expect to use The Claims Pages both in the office and in the field. Thanks again. Keywords that come to mind are GREAT - FANTASTIC - EXCITING.
Dutch Van N. / Adjuster - Kosterman Multi-Line Services
I am a licensed adjuster in the State of Florida and would like to receive a Free copy of The Claims Pages Of Florida.
Thank you in advance for your attention to this request. I have just seen a copy of your publication and it is the most comprehensive I have ever seen.
Dick H. / Globe Adjustment Company
My name is David Penton, I am an assistant claims manager with Amstar Insurance Company out of Miami, Florida. A few days ago I received a copy of your publication "The Claims Pages" and, being already familiar with similar publications I just put it aside for whenever I would have some time to take a quick look through. Today I had that time and as soon as I opened it up and started reading, I regretted not having done so a week ago, because I found lots of information, resources, etc. that I could have used during the last week in actual cases we are currently handling. I have nothing but praise for your publication. I think it is the only really useful claim guide of all the ones I have seen. In fact, I liked it so much that I would like each one of my supervisors and senior adjusters to have one. So, if it is not too much trouble, could you send us and extra 10 copies; we will appreciate very much if you do. (By the way, I especially liked the sections between pages 6 and 129).
David P. / Assistant Claims Manager - Amstar Insurance Company
I recently received my copy of The Claims Pages. Way back when I got your yellow flyer I though, "Geez, more junk mail." I sent back my information after reading on, so I may receive my free copy of the book.
After getting the actual book and looking through it, I was astonished at the amount and different forms of information included. The Yellow Pages section is the COOLEST. Makes things very easy when you move from one guy to the next. Please keep me in you databank for the next edition, and great job!!!!
J.G. / President - Claims Adjusters, Inc.
Thank you for sending the requested books and through your efforts in finding a refinishing company, was able to settle the claim promptly. We love the books!
Tony A. / RSKCO Claims
I would like to thank all the staff and personnel who put together The Claims Pages. This book is a great working tool for adjusters who need to cross reference in both an office and field working environment. I especially like the general information area. This will enable the field adjuster in table topping a claim in the field. The information is at the adjuster's fingertips and this keeps with my motto: KISS - Keep It Simple Stupid.....Keep up the good work and look forward to next years edition.
Paula J. / Adjuster
Thanks so much for helping me this morning. I look forward to receiving my own copy of The Claims Pages. I think this will help me tremendously in my daily tasks at work. I think the book is awesome. Keep up the good work!!
Lisa B. / Claims Adjuster - American International Group
I wanted to let your office and staff know we have gone wild over your Quick Reference Guide. Since it is so comprehensive in the information contained, my copy is now dog-eared and never far from my phone.
Since my case load is 80/20 Florida, I would love to get my hands on one of the Florida Guides. Would it be possible for our office to get seven copies? I will be forever in your debt.
Rosemary Z. / Senior Adjuster - Horace Mann Property and Casualty
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