Some managers claim the best way to motivate staff is through the wallet: increase pay, raise allowances and give more cash incentives. But while money is useful, it is not the only key to motivation. Sincere recognition can mean a lot more to your staff than just another dollar. A genuine pat on the back, given at the right time, in the right way, for the right reasons, and in front of the right people can boost staff morale and commitment in ways that money never will. What can you do to build a community of recognition, encouragement and support?
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