Bodily Injury Claims Specialist

This Clms Spec II, Cas Bodily Injury will be part of the Casualty Claims BI Team working from the Des Moines, IA office. The position can be filled at the Clms Spec I, Cas Bodily Injury level depending on the skills and qualification of the selected candidate. JOB SUMMARY: Investigates and effectively resolves complex bodily injury personal lines liability claims via telephone, internet or email. Responsible for the disposition of claims in accordance with prescribed authority and according to best claims practices. Promotes and provides ""On Your Side"" customer service. Investigates and effectively resolves personal lines liability claims via telephone. Responsible for the disposition of claims in accordance with prescribed authority and according to best claims practices.