Catastrophe Inside Virtual Property Adjuster- Nashville, TN

 Not Specified
 Not Specified
 Thursday, February 18, 2021

Where good people build rewarding careers.

Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our growing team! Our focus on creating extraordinary customer experiences, establishing connections through technology, and using continuous improvement is transforming how we settle insurance claims.

Unexpected events are often unnerving. So, it takes someone special to put the pieces back together for our customers. This is the opportunity you've been looking for to truly impact someone's life! Start your claims professional career today as a Virtual Property Adjuster in Nashville, TN and be part of our dynamic team!

A Day in the Life:
• Use high resolution photographs provided by virtual imagery and advanced video technology to collaborate with onsite vendors to identify damages and write a damage estimate from a virtual setting
• Conduct a detailed review of the property and write an estimate to capture the extent of the damages
• Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the estimate and the policy
• Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
• Negotiate claim settlements with customers in accordance with business unit standard methodologies
• Flexibility to work in a variety of environments - independently, within a team, face-to-face, and virtually

As a condition of employment, you are required to obtain an adjuster's license in all states within the first 60 days of employment. This role involves taking care of customers in their times of need. As a result, you will regularly work weekends, holidays and 12-hour days.
We have two available work schedules: Sunday – Thursday and Tuesday- Saturday with a preference for the Tuesday-Saturday schedule.

This is not a home-based position, you will be required to work in the listed office handling virtual property claims
If offered the role, you may go to one of our regional training centers for training in our state-of-the-art facility within your first two months at Allstate. You will receive ongoing support, mentoring and coaching as you develop your career.

Compensation Data

Starting Salary: 47,500+ based on experience

Job Qualifications

You're a great match for this role if you:

Have one of the following:

  • Bachelors degree AND 2 years of customer service experience
  • Military ranking of E4 or above and 2 years of customer service experience AND HS Diploma/GED or higher education
  • 4 years of property estimating and 2 years of customer service experience AND HS Diploma/GED or higher education

As well as:

  • Value providing an effortless customer service experience
  • Are organized and able to multi-task in a fast-paced environment
  • Are known for clear and professional communication – both written and verbal
  • Prior experience using estimating software like Xactimate is a plus
  • Being bilingual is a plus

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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Where good people build rewarding careers.Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll he

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