Associates diploma or equivalent required.
- Preferred knowledge of insurance policies and practices
- The desire, ability and interpersonal savvy to handle a fast-paced, high-volume work environment
- Effective oral and written communication and human-relations skills
- Ability to make sound decisions while using good judgment in evaluating claims
- Effective computer skills
- Bilingual skills a plus, Spanish preferred
Verify that our customers have coverage
Investigate and gather information about claims by contacting all parties involved
Accurately document all decisions, correspondences, reports, and discussions
Gain experience in determining liability and setting reserves
Evaluate your investigations to make decisions about the claims
Learn about determining if subrogation exists and taking steps necessary for recovery
Resolve claims in the best interests of the insured, the claimant, and Sentry