Senior Claims Adjuster - Casualty (Remote)

At EMC, you’ll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company’s success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.



This position is eligible to work from home in the Southeast region.

Essential Functions:

Investigates commercial casualty claims of moderate to severe complexity, including claims in litigation
Reviews the claim notice and policy to verify coverage, deductibles, claim payee/mortgagees and confirms that the claim date falls within the coverage period
Initiates contact with insureds and claimants to obtain information on the claim and provide information on claim process
Takes statements from insureds/claimants/witnesses
Documents claim files
Sets timely, adequate reserves in compliance with the company reserving philosophy and methodology
Resolves questions of coverage, liability and the value of claims
Secures the necessary official reports, claim forms and documents
Reviews bills, invoices and receipts for accuracy
Provides prompt, detailed responses to agents, insureds and claimants on the status of claims
Identifies opportunities for recovery and investigates and pursues accordingly
Negotiates, settles and/or resolves claims
Assists in suits, mediations and arbitrations
Communicates with other departments to submit referrals or share risk reports