Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Claim Technology is a team of highly motivated and skilled professionals who are leading Travelers' digital transformation journey and driving business value that creates a sustainable competitive advantage for our company. We deliver, implement and administer technology solutions that enable all Claim employees to be more effective at their jobs and meet the needs of our company's customers.
* Are you comfortable working with product managers, designers, and business partners to deliver high quality, reliable and maintainable software.
* Have the desire to work on a team to improve on what we're doing right and fix what might not be going as well.
* Want to join a team dedicated to the happiness of our customers.
Then, Claim Technology is the place for you!
* Is dedicated to enabling our technology systems to be as intuitive, delightful, automated, and resilient as our customers expect them to be.
* Is an agile team charted to create the tools that help our employees do their best work and our customers easily interface with Travelers throughout the claim process.
Under general supervision, provides intermediate programming, configuring and/or analysis skills for specific system assignments. Manages interaction between the systems and corporate technical support areas when additional support is required. Troubleshoots, conducts impact analysis, and escalates appropriately. Defines technical requirements and has ability to coordinate team resources to solve problems. This job does not lead others.
Primary Job Duties & Responsibilities
As an Engineer in Claim Technology, you will be a part of one of our agile teams responsible for building, testing, deploying and maintaining solutions to serve a variety of exciting business objectives. Engineers are expected to work across the stack, use a variety of technologies, like .NET, C#, Angular, React, and NodeJS as well as automated unit testing frameworks like NUnit, Mocha, Jasmine and Jest. Engineers work closely with their Product Owner to define technical solutions that provide business value to Travelers' customers, Agents, and Claim Handlers. Engineers are responsible for utilizing DevOps capabilities for continuous integration and deployment to Amazon and PCF cloud platforms. In addition to an extensive catalog of technical courses offered by Travelers, team members have many opportunities for hands-on learning and innovation through pair-programming, innovation sprints, hackathons and code jams.
High School diploma or equivalent required. 3 years of programming/development experience required.
Education, Work Experience & Knowledge
Bachelor's degree in a related field preferred. 5 years of programming/development experience preferred.
Job Specific & Technical Skills & Competencies
- 5+ years of relevant hands-on software development experience
- Proficient in HTML5 and CSS
- Proficient in .NET/C#/VB Frameworks
- Experience writing automated unit tests (NUnit, Mocha, Jasmine, Jest, etc.)
- Hands-on experience developing web service technologies such as REST, JSON, SOAP
- Experience with ExpressJS, React, or Angular is preferred
Experience with DevOps, CI/CD, and configuration management tools is preferred
Technical Knowledge: Demonstrates advanced programming/configuration/analytical skills to achieve business and or technical requirements. Able to work independently to resolve discrepancies, defects, incidents or problems with understanding of the business and system impacts. Able to identify and exercise appropriate escalation communications. Demonstrates an aptitude for learning and applying new and/or updated programming languages, techniques, and/or software development disciplines. Demonstrates understanding of the supported business systems. Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Business Knowledge & Partnership: Able to clearly and concisely communicate with the business. Demonstrates willingness, cooperation, and concern for business issues. Able to understand assigned business unit and business priorities. Able to coordinate with other technical areas to achieve project/department or division goals. Problem Solving & Decision Making: Able to recognize, analyze, and diagnose business and technical problems, incidents, and defects of advanced complexity. Able to creatively evaluate alternative solutions Able to reuse previously completed processes. Demonstrates the ability to make routine decisions independently and recognizes when escalation is necessary. Team Orientation: Ability to build and foster relationships with team, business, and technical partners to achieve objectives. Practices objectivity and openness to others' views. Able to recognize and support team priorities. Leadership: Exhibits team leadership and collaborates with partners. Planning (Project Management): Able to manage time and competing priorities and provide management with accurate and timely status information. Able to accurately evaluate and estimate tasks. Financial Awareness: Able to understand how the project schedule relates to budget.
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.
Licensing or Certificates
Depends on the specific role but some examples may include: ITIL Remedy Java certification Microsoft certification.net Kanban/Agile/SAFe
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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