# AI in Claims: Risks and Rewards 

_Event_

Canonical: https://www.claimspages.com/events/ai-in-claims-risks-and-rewards-/i23974/

Is AI making claims faster, smarter, and enhancing the human experience—or introducing new challenges? This session explores the advancements AI has brought to claims handling, its limitations, and future potential. Participants will discuss opportunities, risks, ethical considerations, governance responsibilities, and AI’s impact on claims processes, decision-making, and policyholder experience.