# AF Paperless/Voiceless Arbitration Up 300% 

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Arbitration Forums Inc. said the use of its electronic filing system to arbitrate small-dollar auto physical damage claims and liability increased 300 percent this year.

The Tampa, Fla.-based company‘s inter-company insurance dispute resolution method, titled E-Speed Filing, requires no oral presentation. Participants use software which they access through the AF Web site.

Jill Newcomer, an AF spokesperson, said that there is a “contention” section on the electronic filing form where a company can describe the evidence it has in the case.

Ms. Newcomer said AF has a strict audit procedure in place to ensure that the information is accurate.

The company introduced the system in 2001.

Sources:
- National Underwriter (http://www.nationalunderwriter.com/pandc/hotnews/viewPC.asp?article=10_15_03_12_10638.xml&src=5)