Blue Cross Blue Shield Facing Fines By North Carolina DOI

As Blue Cross and Blue Shield’s enrollment and billing issues drag into their third month, N.C. Insurance Commissioner Wayne Goodwin said Wednesday he intends to levy the maximum permissible fines against the Chapel Hill insurer for the company’s unprecedented administrative failures. Goodwin said his agency has now received more than 8,700 calls and about 1,900 formal complaints against Blue Cross this year, creating a workload equivalent to nine months in the past nine weeks.