Windshield Claims Are Plentiful In Arizona’s East Valley

East Mesa resident Scott Rolfness rolls his eyes toward the heavens whenever he hears the distinctive sound that every driver in Arizona instantly recognizes: the loud ping of a rock hitting a windshield. “Again,” he utters in half resignation and half disgust, but he knows exactly what to do next. Rolfness said he calls Progressive Insurance, his carrier, and heads to a Safelite glass repair shop a couple miles from his house. Safelite employees jokingly call the soft-spoken Rolfness the king of rock chips. It’s a title he might not cherish, but he readily admits it fits his experiences behind the wheel during the past year.