Adjusters, Fort McMurray Residents Clash Over Settlements

Some Fort McMurray, Alta., residents repairing homes damaged by May’s wildfire say they’ve had it with insurance companies that don’t return calls and emails, pressure them to accept low settlements or have been rude and unprofessional. "Horrible from the beginning. From mass evacuation, it’s been absolutely a horrible nightmare," said Terena Gunderson, a homeowner in the Timberlea neighbourhood of the town where homes sustained extensive damage in the fire. Gunderson’s claim is among the 27,000 residential claims filed due to the wildfire. It is Canada’s costliest disaster with damages estimated at $3.58 billion, according to the Insurance Bureau of Canada.