In this age of task overload, efficiency is a matter of survival. But in the subrogation world, is efficiency enough? The goal of subrogation is not to manage claims or cases, but to make money out of them. Your mindset has to go beyond just being highly efficient; you need to be effective, too. After all, we can be highly efficient, but also unprofitable. Efficiency is about speed and accuracy. Effectiveness is about winning strategies. You need both in order to be successful in subrogation. Effectiveness in the subrogation world involves strategic thinking in terms of mapping out the future of the case, evaluating it over the long term both quantitatively and qualitatively, and deftly shifting direction as the case develops.
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