‘Lots Of People Don’t Like Telematics,’ Insurer Reports

Opportunities for “broker-driven” usage-based auto insurance are likely to be down the road, but brokers are telling a large Canadian mutual that their insurance customers don’t want their insurers monitoring how they use their vehicles. “Our brokers are advising us that our customers are not fans of telematics,” Wawanesa chief strategy officer Carol Jardine told Canadian Underwriter this week.
Insurers using telematics to determine auto rates include The Co-operators Group Ltd., Canadian Automobile Association (CAA)’s club in south central Ontario, Intact Financial Corp. and Desjardins General Insurance Group.