Despite Catastrophic Losses In 2017, Few Homeowner Insurance Complaints In Texas

In 2017, Texas homeowners suffered significant losses from Hurricane Harvey, severe hailstorms and tornadoes around the state. Despite another year of bad weather, data from the Texas Department of Insurance (TDI) shows that justified consumer complaints continued to be low. Out of 6.7 million policies, and an estimated 700,000 homeowner claims, the agency recorded just 351 justified complaints. “Insurance companies dealt with hundreds of thousands of homeowner claims in Texas last year and a fraction of 1% resulted in a justified complaint,” said Mark Hanna, a spokesperson for the Insurance Council of Texas (ICT).