The AI Method To Fighting Fleet Card Fraud

Credit card skimmers are a headache for fuel retailers, but there is more than one way that fraudulent actors can target fleet spend.
In addition to stolen credentials and skimmed cards at the fuel point-of-sale, employees are often able to overspend with their commercial fleet card products, or file fraudulent expense reports. These tactics cast a wide net of fraud over the fleet card industry — from issuers and acquirers to fleet managers, employers and employees themselves.
Research published in 2016 from Shell found that nearly two-thirds of surveyed fleet managers cited fuel fraud as a major problem, with professionals acknowledging an array of weak points that expose a company to losses. More than a third cited lack of driver education, for example, as a barrier to heightened fraud detection — 61 percent of fleet managers told Shell they are familiar with the latest fraud technologies, but just 30 percent of fleet drivers said the same.