The Auto Insurance Triple Threat

Property and casualty claims involve a delicate balance between pace and precision. If you move too quickly, then you may miss critical information. If you dive too deep, then you may wind up compromising customer experience and personal productivity, with no real benefit to anyone. Nowhere is this dynamic more evident than in the handling of personal auto claims. Market forces today create a triple threat to auto insurers, and sustained performance and the ability to compete hinge on strategic adoption of digital technologies. While many insurers recognize these threats, not all are equally prepared to deal with them in a way that protects and bolsters the bottom line.