The industry used to be a tech laggard. No more. Though theres still much work to be done, most insurers are now better-positioned to capitalize on their investment in technology. Here are eight key tech trends that continue to shape the industry: 1.Greater stress on cybersecurity. An Ernst & Young security survey revealed that 59% of respondents had encountered a significant cybersecurity incident in their organization. Because insurers store so much sensitive personal and business data, theyre a prime target. Cybersecurity strategy should be focused on proactive measures rather than reactive strategies. Cyber-crooks are relentless and inventive.
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