How We Can Better Use Technology To Manage Soft Tissue Injury Claims

Soft tissue injuries — generalized sprains, strains and pains — have long been a source of anxiety for workers’ compensation risk managers, as these claims are more susceptible to subjective findings and can quickly become inundated with narcotics and surgery requests.

In the midst of this uncertainty, new technologies are gaining traction and have found a way to both accelerate care and minimize fraud.

One such technology is produced by Emerge Diagnostics, a California-based company that fuses cutting-edge body scanning tech and wellness clinics for employers utilizing unique telemedicine programs. Mary Reaston, CSO and co-founder of Emerge, explained the drive behind her company was mandatory reporting requirements that took effect in 2011.

“Every claim must be reported to Medicare at the first report of injury, which follows the employee around forever,” Reaston explained.