It was one of the more controversial suggestions to come out of a recent Hot Seat Webinar that was held July 9th.
The topic was “Delays in Treatment for Compensable Workers Comp Claims,” and the guests joining Judge David Langham and myself were Kentucky Commissioner Bob Swisher and Florida attorney Rosemary Eure.
Much of the conversation had centered on the failure of communication in the claims process, which led to discussions regarding the often-impossible caseloads that some adjusters routinely have on their desk.
It was at this point that one of the viewers made an interesting comment on the webinar chat board. It simply said, “Caseload caps!”