Workload is the number one cause of stress in the workplace, when compared with other factors including people issues, work-life balance and lack of job security, according to Statista.
Overworked employees can lead to stress and burnout, which ultimately has a negative effect on an organizations bottom line, since it can lead to a decrease in productivity, more potential for mistakes and higher turnover rates.
Across the insurance industry, many adjusters are facing a crushing amount of work to manage, whether thats due to the overwhelming number of claims assigned to them, an abundance of administrative tasks or other factors.
Most insurance carriers are aware of this issue, but it can be difficult to determine the root causes of this problem and find the best solutions for their employees.