Even though post-tropical storm Dorian knocked out power to about 80% of homes and businesses in Nova Scotia, and left thousands more without power in the other Atlantic provinces, claims adjusters were well-equipped to deal with its aftermath.
“In the industry, there was tremendous capacity from an adjusting perspective, both from the insurer side and also from the independent adjuster side,” reported Kumar Sivakumaran, vice president of national operations at ClaimsPro.
“We had no difficulty. We had the footprint and more than enough resources on the east coast.” The independent adjusting firm was able to handle the claim volume within its “local capacity and then take care of it immediately,” he added.
“We had enough adjusters to respond to the influx of claims we got from Dorian,” agreed Shelley Landry, vice president of eastern Canada operations with Crawford Canada.