While most businesses brace for an economic collapse caused by coronavirus, the outbreak has prompted creation of a new service offering by the nation’s largest claims administrator.
Sedgwick, based in Memphis, Tenn., announced Thursday that it has expanded the scope of its nurse consultation and incident-response services because of the growing number of COVID-19 infections. The company said its clinical consultation program, which offers “24/7 nurse triage services,” will now advise employees who have been exposed to coronavirus on whether they should seek care. The nurses can also advise employers regarding testing options and suggested direction of care, the company said.