Big Business Or Big Brother? The Risks Of Employee Monitoring (Risk Management Magazine)

Big Business Or Big Brother? The Risks Of Employee Monitoring

  Wednesday, November 4th, 2020 Source: Risk Management Magazine

For decades, companies have monitored their employees’ activities at work and on office equipment, checking telephone records, email traffic and internet histories. It is often part and parcel of corporate life and many employees have learned to accept it.

These checks can help uncover misconduct such as fraud and malicious data breaches, while also providing a better idea of how long teams may be involved in particular projects, whether they have the correct IT tools for the job, and how processes can be sped up.

Now, as the COVID-19 pandemic has created a prolonged need for staff to work from home, many companies are instituting more thorough checks on how employees are operating while off-site.

There can be valid concerns underpinning this decision. Some companies feel they no longer have the same level of security control around the use of corporate information. Others cite concerns about productivity and a lack of visibility into how employees are spending their time.

In highly regulated industries like financial services, it has also become much more difficult to oversee and ensure compliance among staff in notoriously risky functions, such as market manipulation concerns on trading floors.

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