Cognitive Technologies (Insurance Thought Leadership)

Cognitive Technologies

  Thursday, August 5th, 2021 Source: Insurance Thought Leadership

Cognitive computing is a funny beast. Every time you hit your target, you find that another pops up off in the distance.

When I first saw a demonstration of speech recognition, some 30 years ago, I was mightily impressed that the computer understood a few words.

If I had seen what would be possible today, I’d have been stunned. But now? Oh, that’s just Siri or Alexa. And why didn’t auto-correct guess exactly what I wanted to say?

Something like artificial intelligence is also hard to get our heads around because of the halo it has.

At a mention of AI, we tend to think of some all-knowing creature that can solve all our problems. (Or we think of some dystopian scenario such as those in Minority Report or War Games, where an AI run amok could overwhelm humanity.)

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