# Shifting the Paradigm

_News_

Canonical: https://www.claimspages.com/news/i31/

Ask any IT professional what phrase they fear most and it‘s likely to be, "We‘ve always done it that way." It‘s the plaintive wail of users forced to learn the latest technology or a new way of doing things. Punch cards gave way to text-based systems (like CP/M and DOS), which fell to Windows and Internet browsers. Now paper‘s era as the medium of choice for communication is dwindling. Delivery of paper-based documents is too slow, even with the advent of overnight-delivery services. Who wants to wait till tomorrow? 

Although technology-in the form of electronic document management systems (EDMSs)-is a faster, better way to share information, technology can‘t go it alone.