U.S. Adjusting Services Partners with HOVER to Expedite and Improve Claims Satisfaction

U.S. Adjusting Services, one of the top independent adjusting firms in the United States, and HOVER, the world-class technology that transforms smartphone photos of any property into an accurate 3D model, today announced a partnership to increase efficiency and accuracy in resolving homeowner claims. U.S. Adjusting Services will incorporate HOVER as part of their efforts to incorporate the latest tools and technology as they serve leading insurance carriers and their customers. In 2017, 6.26 percent of insured homes experienced a claim, compared to just 4.87 percent in 2014. Despite a growing number of property damage claims, available resources to meet market demands have not increased, resulting in longer cycle time and increased costs. HOVER's technology is helping to close these gaps. "With HOVER's 3D digital models and precise measurements, we can inspect and estimate damage quickly and easily," said Mike Pszanka, EVP of Claims Operations at U.S. Adjusting Services. "Not only has this improved our efficiencies, but it also provides a much more positive customer experience." HOVER transforms smartphone photos of any property into a scaled 3D digital model with exact exterior measurements, including the roof, walls, openings and windows, eliminating human error and enabling adjusters to produce highly accurate estimates in less time. With such accessible and easy to use technology, homeowners can assist and expedite the process by capturing photos through the HOVER app themselves. "By incorporating HOVER's 3D technology into their claims process, U.S. Adjusting Services is able to provide a faster and more seamless experience for their carrier customers and their policyholders," said Kevin Reilley, Executive Vice President at HOVER. "When a fire or other natural disaster damages their property, homeowners need their claims settled quickly so they can pick up their lives again. We are pleased to partner with U.S. Adjusting to better serve carriers and empower homeowners in this process." U.S. Adjusting Services launched HOVER at their yearly Adjuster Conference on June 2-3 in Denton, Texas. HOVER will also become an integral part of the training program offered to adjusters at the Catastrophe Adjuster Training Institute, one of the top adjuster schools in the United States and part of the U.S. Adjusting Services family of companies.