Mason Claim Services, Inc

 Serving the Entire US
Claims Pages Service Provider Since 9/9/2020
800-974-6654
MAP WEBSITE
We are highly selective with the adjusters we deploy, and we categorize our team members by their
specific skillsets and experiences in handling insurance claims, so you can always be assured that you will be working with an expert. We provide vetted adjusters for:

• Residential claims
• Commercial claims
• Daily claims
• Catastrophes
• Contents claims
• General property adjusting
• Branch assists
• Inside desk adjusting

Why Mason Claims?

Mason Claim Services are scalable which allows us to offer custom claim solutions tailored to your
specific needs…not just some cookie-cutter one-size-fits-most package.

But our attention to detail and service doesn’t end when our adjusters complete a report. Mason
Claims has experienced file examiners who review and audit 100 percent of all property claims
prior to submitting them to the carrier. We will make sure it is right, the first time.

We also understand that our adjusters are a reflection on you and your company; that’s why we use
an advanced metrics system to analyze our adjuster’s performance based on your company’s
expectations and standards.

• Daily coverage in 45 states (excluding ME, VT, NH, HI and AK).
• Mason only deploys experienced claim handling professionals. With a roster of approximately 900
committed professionals, we have interviewed and vetted each of our adjusters based on skillset
and experience, ensuring the professionals deployed to your site have the expertise you need.
• Management and adjusters are proficient with Xactimate and Symbility.
• Mason’s property field adjusters are 100 percent 1099 contractors.
• Claim managers and file reviewers are full-time Mason Claim Services employees.
• Mason conducts background checks on all adjusters and file examiners. Drug tests are conducted
randomly.

Data Security

We take our role in ensuring your information is private and secure very seriously. Mason Claims
employs a 3rd Party Risk Management vendor to ensure compliance. SOC 2 Report is available upon
request.

Fee schedule

Mason Claim Services’ fees depend on the carrier’s expectations and file requirements. Reports are
customizable to meet the requirements of the carrier. Please contact Mason Claim Services for a
quote on your specific needs.
TERRITORIES COVERED
Serving the Entire US
YEARS IN BUSINESS
20 Years
@MasonClaims
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Claims Adjusters, Appraisers, Examiners, and Investigators

Claims adjusters, appraisers, examiners, and investigators evaluate insurance claims. They decide whether an insurance company must pay a claim, and if so, how much.

Fire Inspectors and Investigators

Fire inspectors visit and inspect buildings and other structures, such as sports arenas and shopping malls, to search for fire hazards and to ensure that federal, state, and local fire codes are met. They also test and inspect fire protection and fire extinguishing equipment to ensure that it works. Fire investigators determine the origin and cause of fires by searching the surrounding scene and collecting evidence.