Change Healthcare to Process $14 Billion in Claims After Cyberattack Recovery

Change Healthcare, under UnitedHealth Group (UHG), is set to resume processing over $14 billion in claims after a cyberattack last month temporarily halted operations. The attack, occurring on February 21, disrupted healthcare payment systems nationwide, prompting both internal efforts to restore services and a federal investigation by the U.S. Department of Health and Human Services (HHS).

UHG has committed to providing over $2.5 billion in financial assistance to healthcare providers affected by the service disruption, emphasizing support for smaller practices in need. Restoration of critical services at Change Healthcare marks a significant step towards recovery, roughly three weeks post-attack, while the Office for Civil Rights (OCR) investigates the breach’s impact and compliance with HIPAA regulations.

The incident highlights the need for robust cybersecurity measures within healthcare supply chains, urging organizations to implement safeguards and emergency protocols to mitigate future risks.