The cruise industry, severely impacted by the COVID-19 pandemic, is showing signs of a robust recovery, marked by increased bookings and profitability. Dan Reynolds of Risk & Insurance spoke with Sean Harrington of Marsh, discussing the industry’s efforts to rebound. Harrington highlighted the industry’s introduction of health protocols and enhanced crew training as key advantages moving forward. Despite the recovery, cruise lines now face significant challenges, including fulfilling debt obligations and adapting to new public health expectations.
Sustainability has emerged as a central theme, with cruise lines aggressively pursuing decarbonization through alternative fuels and shore power initiatives. However, the diversity of available fuels and the need for port infrastructure pose considerable challenges. Additionally, the industry is contending with geopolitical risks and the logistical complexities of new, exotic itineraries like those in Antarctica, which require meticulous planning and risk management.
On the insurance front, the maritime insurance market has seen favorable conditions recently, though the industry remains cautious about future uncertainties. Harrington emphasized the importance of strategic planning, collaboration with stakeholders for sustainable practices, and the crucial role of crew welfare in maintaining industry success.