Insurance Networking News - For many adults in the United Kingdom, insurance is a “grudge purchase” — bought to insure against the possibility of something unfortunate happening — and the value test is the customer experience at claim time, according to “The Reality and Opportunities in Claims Management: Consumer Experiences in the United Kingdom,” a new report from Celent. The report is based on primary research on UK customers’ claims experiences and offers an examination of customer expectations, considers what is important from the customer perspective during the claim process, and offers views on fraud, preferred interaction methods and customer loyalty.
Thursday, June 28, 2012
Insurance Journal - North Carolina business owners may find it harder to escape having workers’ compensation coverage after state lawmakers approved a bill closing a legal loophole that had resulted in tens of thousands of employers going without coverage leaving injured workers to fend for themselves. State lawmakers’ approval of HB 273, sponsored by Nelson Dollar, R-Wake, came in the wake of public criticism over the state’s lax efforts to ensure that employers have insurance and that injured workers receive proper medical care and loss wage benefits.
Tuesday, June 26, 2012
Fox News - At least one person is feared dead and another trapped inside the rubble of a roof collapse at mall in northern Ontario, authorities said Sunday. More than 24 hours after the collapse, rescue workers have been unable to reach the victims because the structure is too unstable. But images taken with the camera show a hand and foot in the dusty debris, said Ontario Provincial Police Insp. Percy Jollymore. Fire officials heard tapping Sunday morning in another part of the rubble, but nothing had been heard for hours.
Monday, June 25, 2012
Reuters - Two freight trains collided head-on and exploded into flames on Sunday in Oklahoma, sending billowing black smoke into the air and leaving three Union Pacific employees missing and presumed dead, authorities said. There was no explanation by Sunday evening as to why the two trains were traveling toward one another on the same track about a mile east of the town of Goodwell, in an unpopulated area near the Texas state line. About 50 volunteer firefighters from five nearby towns had been fighting the fire, which engulfed three locomotives and about 10 rail-cars, since the morning collision.
Monday, June 25, 2012
Fox News - A Yuma, Ariz., city worker is in intensive care after a 16-foot-tall saguaro cactus fell on him and pinned him to the ground. City officials say William Mason was responding to an emergency water leak Tuesday in a Yuma subdivision. While he was working, the cactus fell on him. Other members in his work crew were able to free him and call 911. The city says Mason suffered multiple injuries to his back and legs and remains hospitalized at Yuma Regional Medical Center.
Friday, June 22, 2012
Business Insurance - A law that limits workers compensation benefits to five years when an injured employee is 70 or older when a workplace accident occurs is constitutional, a Florida appeals court has ruled. The case of Mollie Berman vs. Dillard’s and ESIS concerns a 2004 accident that occurred when the claimant was 72. Ms. Berman began receiving permanent total disability benefits at age 74, the opinion shows. Then in 2011, her employer suspended Ms. Berman’s benefits, stating that her entitlement to them had ended.
Tuesday, June 19, 2012
The Tennessean - A tow motor exploded and caught fire while it was being pulled off a semi-truck for repair overnight, injuring two people in southeast Davidson County. The two workers were transported to a medical facility in critical condition according to Charles Shannon of the Nashville Fire Department. The tow motor may have had a propane leak and a spark may have ignited the explosion as it was being pulled off the trailer-trailer, Shannon said. The explosion was at around 3:30 a.m.
Monday, June 18, 2012
Fox News - Thirty people were hospitalized Sunday night after a huge blaze ripped through multiple stories of a Long Island apartment building, MyFoxNY reported. Hundreds of firefighters responded to the five-alarm blaze which was called in at 6:19pm in Hempstead, N.Y., 25 miles east of New York City. The fire began inside a single apartment unit on the second floor of a seven-story building and quickly spread to multiple floors of the building, according to fire officials.
Monday, June 18, 2012
CNN - A drum technician for the band Radiohead died when overhanging metalwork crashed onto a stage in a Toronto park, the band’s representative confirmed Sunday. The incident occurred about 4 p.m. Saturday, an hour before spectators were set to begin arriving for the concert by Radiohead, an alternative rock group. Several people were on the stage at the time, preparing for the show, when the scaffold-like structure collapsed from about 50 feet overhead, sending crew members fleeing.
Monday, June 18, 2012
Business Insurance - The Tennessee Supreme Court says a man who witnessed the deaths of two co-workers should receive workers compensation for his post-traumatic stress disorder claim, even though it was filed more than a year after the accidents. Steven Ratliff worked as a melt shop attendant for Joliet, Ill.-based Gerdau Ameristeel Inc. according to court records. He saw the body of an Ameristeel employee who died after falling from a platform in February 2008, and saw the body of another co-worker who fell to his death in a different area of the Ameristeel plant in April 2008.
Thursday, June 14, 2012
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