Benefits Technology Coordinator - Phoenix, AZ (85001)

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible.

As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity.

This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.

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SUMMARY Responsible for supporting the delivery of benefit technology services to clients.

Key functions include updating and testing of client benefit administration portals, assisting in the review of technology products for clients, auditing data, and Open Enrollment project support.

ESSENTIAL DUTIES AND RESPONSIBILITIES Support the management of technology platforms including employee self-service modules and eligibility maintenance for health and welfare benefit plans for multiple clients.

Responsible for reviewing the set-up, auditing, and testing of enrollments system platforms.

Coordinate transfer of election data to providers, including EDI resolution.

Responsible for coordination and resolution of carrier discrepancy reports.

Provide support to the team and clients on discrepancy resolution and transactional updates.

Perform ongoing monthly audits, and additional audits as needed.

Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information).

Other duties as assigned QUALIFICATIONS EDUCATION / EXPERIENCE Bachelor's Degree in Business Administration or Human Resources or equivalent combination of education and insurance experience One (1) or more years related work experience in Benefits with employer, insurer, or TPA SKILLS Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) Systems knowledge (i.e.

ADP, EASE, BeneTrac, WorkDay, Plansource) preferred and ability to learn/troubleshoot new systems easily Excellent verbal and written communications skills Excellent interpersonal and customer service skills Intermediate to advanced computer skills #LI-CP1