California Family Accused of Staging Porsche Crash for $39K Insurance Payout

Investigators say a planned rear-end collision involving a rental vehicle and a Porsche Cayenne led to nearly $39,000 in insurance payouts before claim inconsistencies and cellphone records exposed the alleged scheme.

Modernize Commercial Property Claims with a Trusted Repair Network

Discover how a Commercial Managed Repair Program can reduce downtime, lower indemnity, and simplify restoration after a property loss. See why more carriers and brokers are adopting this proven claims solution.

Fraud Probe Targets Fake Insurance Testing Center in Miami-Dade

Investigators say applicants obtained insurance licenses through a fraudulent testing center that completed coursework and state exams on their behalf.

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Recent Claims News

12 Arrested in Florida Insurance License Fraud Case

Fraud Insurance Industry Legislation & Regulation

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Fraud Insurance Industry Litigation Risk Management Technology

Video Evidence Derails $30K Louisiana Crash Claim

Auto Fraud Litigation

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Auto Fraud Property Technology

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Upcoming Events

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When Man’s Best Friend Bites: The Cost and Coverage of Canine Claims

Latest Job Openings

Lead Pricing Actuary - New York, NY (10001)

Represented Bodily Injury Adjuster - Florida - Remote - Orlando, FL (32801)

STORM WATCH — Tracking 1238 total watches, warnings and advisories across 801 counties in 41 states. (Updated: 3/5/2026 4:52:07 PM EST)

Recent Alerts & Warnings

Dense Fog Advisory issued March 5 at 3:30PM EST

County, MI Expected Minor Likely

Dense Fog Advisory issued March 5 at 3:30PM EST

County, MI Expected Minor Likely

Dense Fog Advisory issued March 5 at 3:30PM EST

County, MI Expected Minor Likely

24-Hour Severe Weather Outlook

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When Expectations Become the Standard

Exceeding expectations once is impressive but doing it consistently requires a cultural commitment. From training and mentorship to leadership modeling and peer accountability, claims organizations that embed client-centric values into daily operations create lasting differentiation and build reputations that attract and retain both talent and clients.

The Partner Behind the Promise

Delivering an exceptional policyholder experience requires more than good intentions—it demands the right systems, the right people, and the right partner. Aspen Claims Service’s Claims Plus Approach is built around the belief that every claim is an opportunity to exceed expectations, combining proactive communication, faster turnaround times, and a nationwide network of adjusters committed to putting policyholders first.

Measuring What Matters in Client Satisfaction

Cycle time and closure rates tell part of the story but not the whole picture. Adjusters and claims organizations that track meaningful satisfaction indicators, gather policyholder feedback, and act on insights can identify gaps in service delivery and continuously raise the bar on the client experience.