Santa Rosa and Escambia counties account for the majority of reported claims as insurers begin processing hurricane damage, with many early closures resulting in no payment.
Researchers say glacier retreat, heavy rainfall and thousands of seismic tremors preceded one of the largest tsunami run-ups ever recorded, raising concerns about growing risks to coastal communities and marine operations.
Bring structure to complex commercial claims. Improve cycle time, control indemnity and deliver consistent outcomes at scale.
New research reveals growing expectations for workforce reductions in claims management, even as most insurers remain in the early stages of integrating artificial intelligence into their operations.
New consumer research identifies payment delays and communication gaps as major sources of frustration, with most respondents preferring direct deposit over traditional insurance checks.
State investigators allege failures involving employee reporting and insurance coverage, including one case in which an uninsured worker's injury resulted in more than $25,000 in state fund payments.
Pennsylvania prosecutors allege a claims adjuster fabricated medical records and claim documentation to direct a substantial settlement payment to a business he created that appeared to be a law firm.
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A musty room, a rotten-egg smell, and a house that makes people cough can be different losses. How to separate sewage, heating oil, smoke residue, and asbestos from mold, and which exclusion each one is likely to meet.
People get sick, or believe they are, in houses that smell wrong. What the CDC and EPA have said about indoor mold, how to handle a physician's letter, and when additional living expense is owed without diagnosing anyone.
Mold scopes get inflated in the protocol. What has to come out, what can be dried and cleaned, and when a spore trap is worth the cost, using the standards restoration contractors already cite.
Mold, contamination, and indoor air claims are slow, expensive, and argued over damage the policyholder can smell and the adjuster has to prove. What belongs under the fungi sublimit, what stays a water loss, and how to keep the protocol tied to the wet material.
Climate risk is reshaping how property claims are investigated, reserved, and explained to insureds. What field and desk adjusters are seeing as weather patterns shift, and how coverage analysis has to keep up when the same peril looks different year over year.
The estimate is more than a price tag. It frames the loss, drives negotiation, and often becomes the record everyone cites later. How adjusters build estimates that hold up under scrutiny, and what falls apart when the numbers cannot tell the story.
