Bodily Injury Unit Manager - Richardson, TX (75083)

The Bodily Injury (BI) Unit Manager is a key leadership role responsible for directing and supporting a team of 4–5 experienced adjusters who handle both attorney-represented (Level III) and non-attorney represented (Level II) bodily injury claims.

This position requires strong technical expertise, sound judgment, and the ability to guide adjusters through complex claim investigations and negotiations.  The BI Manager provides immediate and ongoing direction on coverage analysis, liability assessment, injury evaluation, and settlement strategy.

This role also oversees reserve accuracy, ensures strict adherence to regulatory and legal deadlines, and maintains high standards of claim handling quality.

The manager regularly collaborates with senior leadership, prepares status updates and performance reports, and performs a wide range of operational and administrative tasks essential to the effective management of the BI unit.    Requirements   Minimum 10 years of experience handling attorney represented bodily injury (BI) and property damage (PD) claims, with demonstrated expertise in complex and high exposure files.  At least 5 years of experience  serving as a Bodily Injury Unit Manager or in a comparable leadership role overseeing BI adjusters.  Active Texas adjuster license  with the ability to maintain compliance with state regulatory requirements.  Willingness and ability to obtain additional state licenses  as business needs evolve.  Duties   Supervise a team of up to five BI adjusters , providing daily guidance on claim strategy, diary management, coverage evaluation, liability assessment, injury valuation, negotiation approach, and overall file direction.  Maintain an active diary on every file assigned to each adjuster, ensuring timely follow-up, quality documentation, and consistent progress toward resolution.  Monitor incoming service of process and defense requests , assisting adjusters in coordinating with litigation and ensuring timely responses to litigation-related deadlines.  Support other units as needed , offering technical expertise, cross-departmental collaboration, and assistance during periods of increased workload or special projects.  In addition to competitive salaries, Apollo offers great benefits, including: medical, dental, vision (company paid for the employee), employer paid life insurance, short term and long term disability, a generous PTO package as well as a 401(k) Plan with company match.