Field Representative Coordinator - Nashua, NH (03060)

Position

Summary: This position is responsible for the daily status of outstanding surveys assuring all deadlines are met and maintaining the highest quality.

In addition, this position shares in administrative functions of the survey process and general office activities.

Essential Duties and

Responsibilities: Liaison between Insurance Companies and Field Reps.

Create and maintain long-lasting relationships with field reps to better manage workload.

Contact reps with work past due to the company Monitor the volume of work within the territory, if there is a significant increase or decrease, notify Field Operations Manager Maintain telephone contact with clients Monitor on-time percentage for field reps and clients Maintain billing rates within the territory Onboard new field reps Monitor and communicate territory Field Rep needs to Recruiting Department All other related duties as assigned

Qualifications/Requirements: Travel to Yarmouth, Maine up to four (4) times a month.

Excellent relationship-building skills, ability to influence without authority.

Pleasant, courteous phone voice and mannerisms Proficient with Microsoft Office (primarily Word and Excel) and GSuite/ Google Workspace Excellent verbal and written communication Analytical ability and attention-to-detail Ability to manage the flow of work to field reps Ability to motivate field reps to meet tight work deadlines and represent the company within strict guidelines Sitting at a desk, working on a computer for up to 8 hours a day College degree preferred