Receptionist - Miami, FL (33101)

SUMMARY Receptionist is responsible for receiving and routing incoming calls and greeting visitors in a friendly, professional, business-like manner.

Assist support staff with various projects, which include typing, data entry, maintenance of reference materials, mailings and other projects as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES Administration Support Functions: Answer, screen, route and direct calls to the appropriate party in a professional, business-like manner; Take complete and accurate messages for individuals who are unavailable to take phone calls or promptly route callers to voicemail; Become familiar with senior management priority contacts.

Be able to recognize the senior management and owners' phone numbers, voices and be able to greet them by name; Develop an overall understanding of the phone system and voicemail.

Communicate effectively any phone system, long distance or voicemail problems to IT and or Supervisor; Communicate time/date of accidental mis-use of 911 emergency system to IT for reporting and employee training; Order, quality check and assist with re-stocking supplies as needed for the office by coordinating with administrative staff when we are low, special events, etc.; Keep up to date desk manual outlining procedures performed by receptionist; Front Desk Management: Work collaboratively with fellow staff to maintain coverage at front desk at all times by coordinating unexpected or unplanned breaks, time-off, change in lunch schedules, etc.); Assist with visitors and vendors by confirming appointments, preparing reader board, creating name badges, managing sign-in records, offering beverages, hanging coats, etc.; Special Projects: Work collaboratively with fellow staff to advance the values and mission of Senior Market Sales by serving on relevant internal and external committees; Assists with special projects/assignments as requested by members of management; Performs other duties as assigned by management.

QUALIFICATIONS EDUCATION / EXPERIENCE High School Diploma or GED required One (1) to two (2) years of receptionist, administrative, or customer service experience required PERKS AND BENEFITS: Health Insurance* Dental and vision insurance* 401(k) with company match* Paid time off #LI-DR2