Tech Manager, Engineering - Portsmouth, NH (03801)

Description Evergreen Workers Compensation Transformation Program (Flagship Initiative) We deliver our customers peace of mind every day by helping them protect what they value most.

Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual.

Operating as a tech start-up within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

Evergreen Vision We will be trusted advisors in Workers Compensation by deploying our deep expertise to manage claims accurately and efficiently, producing the best outcomes for our customers and injured workers, while also providing best in class insights to improve risk management decision making.

Modern & Scalable Platform for WC Replacement of existing claims core platform, with a new cloud platform for claims ops. that enables holistic claims handling along with modern capabilities that are market relevant, scalable, and future ready Business Transformation Reimagining of key business processes and functions to drive efficient processing and adherence to the best-in-class ways of handing claims Technology Modernization Acceleration Retirement of existing claims platform and modernization of the surrounding ecosystem with flexible, composable architecture with modular integrations Extensible Solution Ecosystem Improve overall technology landscape by building & enhancing shared scalable component solutions that can be leveraged beyond Evergreen The Opportunity Evergreen is Liberty Mutuals multi-year, business-led and technology-enabled flagship transformation of our Workers Compensation line.

Reporting to the Senior Director of Technology (overall tech lead for Evergreen), you will become the third Technical Engineering Manager, leading one of three execution tracks (with 3-5 Agile teams and 10-15 engineers).

Although you wont be writing production code daily, your deep engineering background lets you guide architecture, mentor developers, and ensure delivery excellence for a platform that processes billions in annual claims payments.

Peer set & governance Peers: two additional Engineering Managers, multiple Solution Architects, and the Release Train Engineer (RTE).

Architectural alignment via GRS and program Architecture Review Board (ARB) to keep the teams delivering toward the Evergreen North-Star architecture.

Key

Responsibilities Technical & Product Delivery Lead your track to design, build, and launch the green-field Workers Compensation claims ecosystemcore and non-core capabilitiestowards the North-Star architecture.

Define, track, and communicate product & platform KPIs (e.g., claims cycle time, NPS, MTTR, cloud spend) with Product Owners to guarantee that every release delivers measurable customer and business value.

Provide thought leadership in resilience, security, scalability, operational excellence, and cost optimization; continuously scout emerging technologies, run lean POCs, and shepherd viable solutions through ARB approval.

Act as financial stewardforecast, track, and optimize both build and run costs (FinOps) to maximize ROI and minimize total cost of ownership over the platforms life-cycle.

People & Culture Own the full talent lifecyclerecruiting, onboarding, vendor integration, quarterly performance reviews, rotations, and timely coachingto create an inclusive, high-trust environment where engineers can do the best work of their careers.

Mentor and coach engineers on technical skills, software craftsmanship, and soft-skill growth; raise the bar for engineering excellence and psychological safety.

Foster a culture of continuous learning, experimentation, and innovation; celebrate smart risk-taking and rapid feedback loops.

Execution & Collaboration Partner daily with Product Owners, Solution Architects, Scrum Masters, and the RTE to maintain program health, manage inter-pod dependencies, remove impediments, and hit program milestones.

Engage with on-shore and off-shore vendor partners to ensure consistent engineering standards, knowledge transfer, and shared culture.

Initiate and foster collaborative relationships across business, operations, and technology leadership to drive the Evergreen roadmap from idea through production support.

Evergreen Tech Stack (you and your teams day-to-day tools) Java Spring Boot Typescript AWS (EKS, Lambda, S3, RDS, API Gateway) Apigee Docker Guidewire Cloud Platform (SaaS version) Event Streaming CI/CD (GitHub Actions, Jenkins, TeamCity) Datadog for full-stack observability

Qualifications Bachelor's degree in Computer Science or equivalent experience. 5+ years of hands-on software development experience (preferably Java/Springboot), progressing through Senior/Principal Engineer to Solution Engineer or Architect. 2+ years formal people leadership or team-lead experience, including hiring, performance management, and mentoring.

Proven success designing and delivering large-scale, cloud-native systems on AWS, leveraging modern DevSecOps, IaC, and CI/CD pipelines.

Demonstrated ability to translate business strategy into actionable technical roadmaps, manage to KPIs and budgets, and articulate ROI for engineering investments.

Excellent analytical, consultative, and communication skills with a track record of building consensus among diverse stakeholders.

Nice-to-Have Guidewire, insurance, claims, or other highly regulated, data-intensive domain expertise.

Hands-on experience with large transformation or legacy-replacement programs.

FinOps, AWS Cloud Financial Management, or similar cost-optimization credentials.

Scaled-Agile experience (SAFe, Nexus, etc.) and familiarity with Lean Portfolio Management.

Who You Are A life-long learner who stays on top of technology trends and encourages experimentation.

A pragmatic, inclusive leader who builds psychological safety, values diverse perspectives, and empowers teams to take smart risks.

A go-getter who owns outcomes, raises the bar for reliability, security, scalability, and cost efficiencyand inspires others to do the same.

A collaborator who drives consensus across business, operations, and technology stakeholders.

Why Liberty Mutual? Fortune 100 company consistently recognized for technology innovation and workplace culture.

Competitive compensation, annual bonus, 401(k) with match, and generous PTO.

Comprehensive health, wellness, and family benefits.

Flexible remote / hybrid work options and broad career mobility across a global organization investing heavily in modern engineering.

Ready to help us redefine Workers Compensation technology at scale? Apply today and lets build Evergreen together.

Liberty Mutual Insurance is an equal opportunity employer.

We value diversity in our workforce and foster an inclusive culture for all employees.

About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location.

The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers.

Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure.

By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers.

By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer.

We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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