The American Insurance Association (AIA) today urged Wisconsin legislators to reject two bills that would make it illegal for insurers to provide their customers valuable information after a car accident. “These bills are anti-consumer. Direct repair programs provide consumers with quality, efficient and convenient repairs to help them get back to their normal lives after what can be a traumatic event,” said John Birkinbine, AIA assistant vice president, Midwest Region. “The legislation being promoted under the veil of ‘consumer rights’ actually takes away the customer’s right to choose a higher level of service and a streamlined claims process.”