Client Duped By Fraudster Wins Coverage Dispute
Tuesday, July 9th, 2019 Litigation PropertyIf your client ships goods to someone who turns out to be a fraudster and never gets paid as a result, is this covered by all-risks commercial insurance?
Lloyds Underwriters tried to argue one such loss is excluded, but the Ontario Superior Court of Justice disagreed.
In Heart Zap Services Inc. v. Lloyds Underwriters, released June 28, Justice Patrick Flynn ruled that Lloyds cannot deny a claim from Heart Zap, a North Bay firm that sells heart defibrillator units to hospitals.
In 2016, Heart Zap got an order for 25 defibrillator units worth $37,120.50. The order was from someone purporting to be a doctor at Ottawa General Hospital.
Heart Zap shipped the goods and invoice to the Brampton address from which the order originated. Heart Zap did not get paid, so Heart Zap mailed a second invoice. Once Heart Zap realized the order was fake, the North Bay police were called. Neither the fraudster nor the defibrillator units shipped to Brampton were ever found.
Heart Zaps commercial property policy with Lloyds covers “all risks of direct physical loss of or damage to the property insured.” It includes merchandise for sale. Heart Zaps claim was denied, so Heart Zap took Lloyds to court.



