Your calls to Defense Attorney Bill go unreturned. Your unacknowledged faxes are yellowing with age. Your frantic e-mails seeking a case update seem to go into a black hole. It‘s been six months since you‘ve gotten an update on a case he‘s handling for you. A different attorney signs each letter you get.
As your blood pressure rises, you start fantasizing about what you can do to Attorney Bill.
Adjusters are big consumers of legal services. Sometimes these are disservices. In most cases, defense lawyers working with claim adjusters do a creditable job. Occasionally, service strays far afield. In such cases, adjusters need to have some coping tools for upgrading service or starting anew with a different firm.
