Exclusive: An Army Of Tow Trucks Tackles Houston’s Flood-Damaged Cars

How do you remove hundreds of thousands of damaged cars from a massive city still mired in water and muck? Tow-truck driver Alex Toll will tell you: one vehicle at a time.Toll is part of an army of more than 1,000 tow truck pilots contracted by Insurance Auto Auctions Inc (IAA), a unit of Carmel, Indiana-based KAR Auction Services Inc. Their job is to extricate vehicles swamped by Hurricane Harvey so insurance companies can begin the claims process. Along with rival Copart Inc, IAA dominates the U.S. auto-salvage auction market. The company has a dedicated team that handles hurricanes and other large disasters for its insurance customers.