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As the insurance industry continues to seek the best way to digitize and simplify the property claims experience, claim management platform handdii is announcing a $3 million Seed round led by Brick & Mortar Ventures, with participation from Nine Four Ventures and Australia-based Scale Investors and Fifty-Second Celebration. This makes the first institutional round for handdii and puts the company in a strong position to meet increasing market demand.

handdii’s mission is to revolutionize the claims management process. They’re starting by building a digital platform that connects insurance companies and their customers directly to a pre-vetted, highly rated network of local contractors. The handdii platform structures data requests, standardizes workflows, improves transparency for policyholders, and transitions claims management from a cumbersome manual, offline process to a cloud-native system of record.

"Having faced the challenges of leading a claims operation myself we launched handdii three years ago to transform the way small claims are handled," said Kathryn Wood, handdii’s COO and Co-Founder. "We are delighted to have leading U.S. construction and prop tech VCs Brick and Mortar and Nine Four join handdii as we solidify and expand our operations both in the United States and Australia.

handdii is proving that the appetite for digitization of claims within home insurance is strong, having established partnership with traditional insurer Allianz in Australia and transformative Insurtech Hippo Insurance Services in the U.S handdii is attacking insurer operational inefficiency and maintaining customer satisfaction of 4.9 stars out of 5 in both markets.

"The role of the contractor is critical in the property damage claims experience, as they are working at the physical front line of the insurer’s customer interface," said Darren Bechtel, Founder and Managing Director of Brick and Mortar Ventures. "The handdii platform streamlines the process of managing the requirements of the insurer, which in turn frees up time for contractors to focus on what’s really important - delivering quality work and an outstanding homeowner experience while performing repair work inside, on top, under, or around someone’s home."

With a strong pipeline of new customers set to launch in 2021 the funding will be used to secure key talent to bolster handdii’s team of software engineers, expand contractor networks in both the United States and Australia and invest in strategic integrations including a Guidewire ClaimCenter Ready for Guidewire app in the Guidewire Marketplace.