Established in 1980, FOCUS Adjusters set out with the mission to revolutionize the insurance industry. Our humble beginnings in New York have evolved into a thriving enterprise, serving clients nationwide with a heavy focus in New York, New Jersey, and Connecticut. We bring the insurance world a fresh perspective, aiming to disrupt the market with an approach that values honesty and professional acumen, while adding a modern touch. We began redefining standards with our comprehensive, reliable, and tailored claims-handling services.
Our journey has been about more than just business growth; it’s about commitment to our core values. These principles serve as our compass, guiding us to consistently deliver services that embody who we are. At FOCUS Adjusters, we believe in building strong, enduring partnerships and in being a trustworthy companion in the claims journey. It is this belief that fuels our commitment to bring a refreshing and personable approach to every interaction.
We’re not just about processing claims—we’re about creating an experience that sets us apart. The journey begins with our customer service, which goes far beyond the standard. Our team is not only knowledgeable and professional, but also approachable and empathetic.
We simplify the process for you and your clients by providing one point of contact. Gone are the days of being shuffled between representatives. With us, you have a dedicated professional managing your claim from start to finish, ensuring continuity, efficiency, and a personalized touch.