Maxwell Roofing

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for the organization's sales representatives.

Sales managers typically do the following:

• Oversee regional and local sales managers and their staffs
• Resolve customer complaints regarding sales and service
• Prepare budgets and approve budget expenditures
• Monitor customer preferences to determine the focus of sales efforts
• Analyze sales statistics
• Project sales and determine the profitability of products and services
• Determine discount rates or special pricing plans
• Plan and coordinate training programs for sales staff

Sales managers' responsibilities vary with the size of the organization they work for. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization's sales representatives.

In some cases, they recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics that their staff gathers, both to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Because sales managers monitor customers' preferences and stores' and organizations' inventory needs, they work closely with research and design departments and warehousing departments.

Drywall and ceiling tile installers hang wallboards to walls and ceilings inside buildings. Tapers prepare the wallboards for painting, using tape and other materials. Many workers do both installing and taping.

Drywall installers typically do the following:

• Review design plans to minimize the number of cuts and waste of wallboard
• Measure the location of electrical outlets, plumbing, windows, and vents
• Cut drywall to the right size, using utility knives and power saws
• Fasten drywall panels to interior wall studs, using nails or screws
• Trim and smooth rough edges so boards join evenly

Ceiling tile installers typically do the following:

• Measure according to blueprints or drawings
• Nail or screw supports
• Put tiles or sheets of shock-absorbing materials on ceilings  
• Keep the tile in place with cement adhesive, nails, or screws

Tapers typically do the following:

• Prepare wall surface (wallboard) by patching nail holes
• Apply tape and use sealing compound to cover joints between wallboards
• Apply additional coats of sealing compound to create an even surface
• Sand all joints and holes to a smooth, seamless finish

Installers are also called framers or hangers. Tapers are also called finishers. Ceiling tile installers are sometimes called acoustical carpenters because they work with tiles that block sound.

Once wallboards are hung, workers use increasingly wider trowels to spread multiple coats of spackle over cracks, indentations, and any remaining imperfections. Some workers may use a mechanical applicator, a tool that spreads sealing compound on the wall joint while dispensing and setting tape at the same time.

To work on ceilings, drywall and ceiling tile installers and tapers may use mechanical lifts or stand on stilts, ladders, or scaffolds.

Cement masons pour, smooth, and finish concrete floors, sidewalks, roads, and curbs. Using a cement mixture, terrazzo workers create durable and decorative surfaces for floors and stairways.

Cement masons typically do the following:

• Set the forms that hold concrete in place
• Install reinforcing rebar or mesh wire to strengthen the concrete
• Signal truck drivers to facilitate the pouring of concrete
• Spread, level, and smooth concrete, using a trowel, float, or screed
• Mold expansion joints and edges
• Monitor curing (hardening) to ensure a durable, smooth, and uniform finish
• Apply sealants or waterproofing to protect concrete

Terrazzo workers typically do the following (in addition to what cement masons do):

• Measure ingredients for terrazzo
• Blend a marble chip mixture that may have colors in it 
• Grind and polish surfaces for a smooth, lustrous look

Concrete is one of the most common and durable materials used in construction. Once set, concrete--a mixture of cement, sand, gravel, and water--becomes the foundation for everything from decorative patios and floors to huge dams or miles of roadways.

The following are types of cement masons and terrazzo workers:

Cement masons and concrete finishers place and finish concrete. They may color concrete surfaces, expose aggregate (small stones) in walls and sidewalks, or make concrete beams, columns, and panels.

Throughout the process of pouring, leveling, and finishing concrete, cement masons must monitor how the wind, heat, or cold affects the curing of the concrete. They must have a thorough knowledge of the characteristics of concrete so that, by using sight and touch, they can determine what is happening to the concrete and take measures to prevent defects.

Terrazzo workers and finishers create decorative walkways, floors, patios, and panels. Although much of the preliminary work in pouring, leveling, and finishing concrete is similar to that of cement masons, terrazzo workers create more decorative finishes by blending a fine marble chip into the cement, which is often colored. Once the terrazzo is thoroughly set, workers correct any depressions or imperfections with a grinder to create a smooth, uniform finish.

Fire inspectors visit and inspect buildings and other structures, such as sports arenas and shopping malls, to search for fire hazards and to ensure that federal, state, and local fire codes are met. They also test and inspect fire protection and fire extinguishing equipment to ensure that it works. Fire investigators determine the origin and cause of fires by searching the surrounding scene and collecting evidence.

Fire inspectors typically do the following:

• Search for fire hazards
• Ensure that buildings comply with fire codes
• Test fire alarms, sprinklers, and other fire protection and extinguishing equipment
• Inspect equipment such as gasoline storage tanks and air compressors
• Review emergency evacuation plans
• Conduct follow-up visits when an infraction is found
• Confer with developers and planners to review plans for residential and commercial buildings
• Conduct fire and life safety education programs
• Keep detailed records that can be used in a court of law

Fire investigators typically do the following:

• Collect and analyze evidence
• Interview witnesses
• Determine the origin and cause of a fire
• Process and document evidence, such as photographs and diagrams
• Reconstruct the scene of a fire or arson
• Confer with other specialists, such as chemists, engineers, and attorneys, to analyze information
• Send evidence to laboratories to be tested for fingerprints or an accelerant
• Keep detailed records that can be used in a court of law
• Testify in civil and criminal legal proceedings

Unlike fire inspectors, many fire investigators have police powers and carry a weapon.

Forest fire inspectors and prevention specialists assess fire hazards in both public and residential areas. They look for issues that pose a wildfire risk and recommend ways to reduce the fire hazard. During patrols, they ensure that the public is following fire regulations and report fire conditions to central command.

Construction laborers and helpers do many basic tasks that require physical labor on construction sites.

Construction laborers and helpers typically do the following:

• Clean and prepare construction sites by removing debris and possible hazards
• Load or unload building materials to be used in construction
• Build or take apart bracing, barricades, forms (molds that determine the shape of concrete), scaffolding, and temporary structures
• Dig trenches, backfill holes, or compact earth to prepare for construction
• Operate or tend equipment and machines used in construction, such as concrete mixers
• Help other craftworkers with their duties
• Follow construction plans and instructions from the people they are working for

Construction laborers and helpers work on almost all construction sites, doing a wide range of tasks from the very easy to the extremely difficult and hazardous. Although many of the tasks they do require some training and experience, most jobs usually require little skill and can be learned quickly. 

The following are occupational specialties:

Construction laborers do a variety of construction-related activities during all phases of construction. Although most laborers are generalists--such as those who install barricades, cones, and markers to control traffic patterns--many others specialize. For example, those who operate the machines and equipment that lay concrete or asphalt on roads are more likely to specialize in those areas.

Most construction laborers work in the following areas:

• Building homes and businesses
• Tearing down buildings
• Removing hazardous materials
• Building highways and roads
• Digging tunnels and mine shafts

Construction laborers use a variety of tools and equipment. Some tools are simple, such as brooms and shovels; other equipment is more sophisticated, such as pavement breakers, jackhammers, earth tampers, and surveying equipment.

With special training, laborers may help transport and use explosives or run hydraulic boring machines to dig out tunnels. They may learn to use laser beam equipment to place pipes and use computers to control robotic pipe cutters. They may become certified to remove asbestos, lead, or chemicals.

Helpers assist construction craftworkers, such as electricians and carpenters, with a variety of basic tasks. They may carry tools and materials or help set up equipment. For example, many helpers work with cement masons to move and set forms. Many other helpers assist with taking apart equipment, cleaning up sites, and disposing of waste, as well as helping with any other needs of craftworkers.

Many construction trades have helpers who assist craftworkers. The following are examples of trades that have associated helpers:

• Brickmasons, blockmasons, stonemasons, and tile and marble setters
• Carpenters
• Electricians
• Painters, paperhangers, plasterers, and stucco masons
• Pipelayers, plumbers, pipefitters, and steamfitters
• Roofers