Account Manager - Commercial Lines | Chicago, IL area

Insurance Placement Solutions has an immediate opening for a Commercial Lines Account Manager with our client in the Chicago, IL area. The client account manager is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention, as well as the coordination of multiple tasks across teams to meet deadlines and quality standards.

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients as necessary to review policies, audits, loss run analyses, and projections
• Oversee service commitments to ensure compliance by colleagues
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute, and process audit endorsements in a timely manner
• Perform detailed audit reviews and present to clients

• 3+ years of experience as a commercial lines account manager
• EPIC system experience

• An Illinois Property and Casualty license is preferred

• High School diploma or equivalent

IPS is an insurance staffing and recruiting firm dedicated to the insurance industry, including account management insurance jobs in the Chicago, IL area. Our services are designed to be a resource for clients to gain access to high-caliber talent. Many of our clients do not have the dedicated manpower to quickly fill their temporary, temporary-to-hire, or direct-hire vacancies. That is where we come in. Our clients are able to utilize our services to maintain business as usual during unforeseen interruptions and fluctuating business needs. Plus, our candidates benefit from gaining backdoor access to highly sought-after positions with top companies in the industry.