Casualty Claim Representative - Boston, MA (02111)

Casualty Claim Representative Location: Boston, MA Compensation: TBD About the Role Join a highly respected property and casualty insurance provider with a strong presence across New England , known for its commitment to protecting personal and commercial auto, homeowners, condo owners, and renters.

As a Casualty Claim Representative , you'll play a pivotal role in handling complex first and third-party bodily injury claims , including those that progress through litigation.

This is a great opportunity for a motivated claims professional who thrives in a dynamic environment and wants to make a meaningful impact in claims resolution and customer service.

Key

Responsibilities Analyze and interpret insurance policies to determine coverage, liability, and compensability .

Investigate claims by conducting interviews with insureds, claimants, and witnesses.

Evaluate the validity of bodily injury claims , including UM/UIM and excess/umbrella exposures.

Manage complex claims from first notice through resolution — including litigation if attorney-represented.

Attend arbitrations, mediations, depositions, settlement conferences, and trials as required.

Negotiate directly with injured parties or their legal representatives to reach fair settlements.

Document claim activity accurately and maintain timely file updates in compliance with best practices.

What Makes You a Great Fit 5–10 years of experience handling liability claims , including commercial auto, personal auto, homeowners, UM/UIM, and excess/umbrella exposures.

Strong knowledge of litigation, arbitration, and trial processes , including handling out-of-state and PIP claims .

High self-motivation and the ability to work independently in a fast-paced claims environment.

Advanced skills in coverage analysis, negotiation, medical evaluation, and subrogation .

Strong written and verbal communication skills; adept at handling sensitive, complex claim scenarios.