Catastrophe Claims Unit Manager

Job Description: Oversee a unit of CAT desk adjusters and/or other vendor supervisory staff of CAT desk adjusters, and assist with training, technical guidance, and reporting to internal and external customers. Oversee all aspects of file handling on new and pending claims which includes: facts of loss, coverage analysis, investigation, negligence/compensability/liability determinations, damage assessment and coordination of medical care as appropriate. Approve and monitor litigation management, settlement negotiations, and appropriate use of vendor table. Establish and approve reserves as needed, as well as coverage issues and determinations. Ability to attend conferences, client meetings, mentor adjusters and assist management as requested. Ensure files assigned to the unit are handled within state statutes, Client Claims Handling Guidelines and NARS Best Practices. Other miscellaneous duties as assigned, which may include travel.