Claims Assistant - Chapel Hill, NC (27516)

Chapel Hill, NC 27516 $50,000 to $55,000(hourly job) About the role: Leading privately held property & casualty AM Best A rated carriers.

Focused on profitable growth through superior underwriting as well as providing an exceptional work culture for their ever-expanding team of highly talented staff.

We're seeking a Claim Assistant to support our busy claims department.

This position is ideal for someone with strong administrative capabilities, a passion for service, and a desire to grow within the insurance industry.

Whether you're already in the field or looking to transition into insurance, we'd love to meet you! Duties and responsibilities: Logging, processing, and routing incoming and outgoing electronic and physical mail.

Answering phones and assisting policyholders, agents, brokers, and claimants with claim updates.

Maintaining claim-related records, databases, and vendor profiles.

Assisting with new loss set-ups, archive file requests, and underwriting communication.

Supporting special projects.

Experience: A passion for excellent customer service and problem-solving.

Strong communication skills verbal and written.

Exceptional attention to detail and organizational ability.

Proficiency with Microsoft Word and Excel and a willingness to learn our internal claim system.

Ability to prioritize tasks, meet deadlines, and thrive in a fast-paced team environment.

High school diploma or GED (or equivalent insurance administrative experience).

Previous experience in the U.S. property & casualty insurance industry.

Extra Credit: Spanish as a second language.

Compensation: $50,000 to $55,000.